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Salesforce is a global leader in CRM software, offering a comprehensive suite of cloud-based applications for sales, service, marketing, and more. Its platform enables businesses to manage customer interactions, streamline operations, and drive growth through data-driven insights and automation.
Einstein SDR is their autonomous AI agent engages with inbound leads in natural language, answering questions, handling objections, and booking meetings for human sellers. By automating these initial interactions, the Einstein SDR Agent allows sales teams to focus on more complex tasks, enhancing efficiency and scalability.
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